On Monday morning, February 7, 2022, Arlington Heights resident, Andrea Schepp, made certain observations that caused her to question the welfare of a neighbor.  Ms. Schepp noticed her neighbor’s driveway was not shoveled, the neighbor had not been seen in the past week and garbage totes were not out for collection.  These out-of-character observations raised sufficient concern that led Ms. Schepp to call 9-1-1 and asked that a police officer check on her neighbor.

A police officer was dispatched to investigate the Check for Wellbeing request placed by Ms. Schepp.  An officer arrived and spoke with Ms. Schepp.  A cursory inspection of the home’s exterior was conducted.  While walking around the yard, a faint voice was heard by the investigating officer coming from inside.  Someone was calling for help.  Police made entry and found the homeowner laying on the floor, injured and incapacitated.  A Fire Department response was added to the call for service.   An ambulance and rescue squad arrived.  Paramedics immediately assessed the patient’s condition and determined transport to a local Emergency Department was necessary for continued treatment. 

An investigation determined the patient, a senior citizen, had tripped and fell around 6:00am and remained on the kitchen floor for almost 4-hours before a call placed by Ms. Schepp directed first responders to check on her neighbor.

Andrea Schepp’s family moved to Arlington Heights when she was 3-years-old.  Family obligations caused her to move on two occasions.  Ms. Schepp has resided in the Village for the past 23-years and, in total, has called the City of Good Neighbors home for 45-years.   Ms. Schepp embodies the essence of Community by keeping a watchful eye on her neighborhood and did not hesitate to call 9-1-1 when something did not seem right.  The action taken by Ms. Schepp exemplifies the definition of a Good Neighbor.